The Mutual Insurance Company of Lehigh County(the Company / aka Lehigh Mutual Insurance Company) and its wholly owned subsidiary, Mutual Endeavors, are insurance related companies serving the northeastern section of the Commonwealth of Pennsylvania. During the past few years the Company has undergone substantial changes in order to enhance the prospects for profitability and to return surplus to levels enjoyed during the early 1990’s. It is the continuation and further development of these goals and action items supporting profit initiatives that is the focus of this business plan.
The Company has approximately 75 independent agencies submitting personal and commercial lines products in Pennsylvania.
Underwriting rules and risk selection criteria
are based on conservative philosophies derived from
years of experience accumulated by the Company’s
management and staff, and from underwriting guidelines
of companies that have been successful in the regional
marketplace. The Company uses the services of AAIS for
forms and statistical data and rates that generally
follow those filed by major competitors in the region
as individual product line circumstances dictate.
The Mutual Insurance Company of Lehigh County was organized in 1848 via a limited charter by a special act of the General Assembly of the Commonwealth of Pennsylvania as The Mutual Fire Insurance Company of Lehigh County. The present name was adopted in 1956.
Day-to-day operations were originally conducted
from a home office located in the Trexlertown area,
just west of Allentown. The company then relocated to
the Allentown Business District where they rented office
space at 913 Hamilton Street until purchasing a parcel
of land and constructing a building in the late 1940’s.
This parcel of land at 1047 Hamilton Street, which was
purchased in 1948, was occupied by an ice cream shop
and a few homes. The company demolished those structures
and salvaged some of the building materials, especially
the brick, and built what is now the home office. In
1984, the company demolished two remaining tenant-occupied
homes and transformed this space into additional parking.
In 1996, the company completely renovated the building
and in the process changed it from a double occupancy
to a single occupancy.
Lehigh Mutual writes business in Lehigh, Northampton, Carbon, Monroe, Eastern Berks and Northern Bucks Counties. The company has developed a niche in urban homeowner’s business in Allentown, Bethlehem and Easton, also known as the Lehigh Valley, the third largest metropolitan area in the state of Pennsylvania.
Today the company has a staff of three full time employees.
Mr. Michael Yeager is President/CEO.
Lehigh Mutual Insurance Company is rated A (Exceptional) by Demotech
The Mutual Insurance Company of Lehigh County shares members of the board of directors, officers and employees with Mutual Endeavors, a wholly owned subsidiary full service Insurance Agency . The members of management and board of directors are discussed below.
The president and Chief Executive Officer of Mutual Insurance Company of Lehigh County is Michael A. Yeager, an insurance professional with over 32 years of experience in the property casualty insurance industry. Mr. Yeager has served the majority of his insurance career with the Company, beginning as an underwriter and progressing through various positions to President & CEO. He also serves as president of the Company’s wholly owned subsidiary, manages the claims and underwriting functions and has been responsible for appointing those agents currently writing business for the Company.
Mr. Yeager’s knowledge of both the agents and the market is excellent and he is well known and respected within the mutual insurance industry in Pennsylvania, Maryland, Delaware and New Jersey. From 1990-1993, and again from 1996 through 2001, and 2010 through 2013, he has served as a member of the Board of Directors of the Pennsylvania Association of Mutual Insurance Companies (PAMIC), a regional mutual insurance industry association, and as chairman in 2000. Mr. Yeager is a founding Board member of the Urban Insurance Partners Institute and he also serves as Vice Chairman of the Urban Insurance Institute. Mr. Yeager served on various committees of the National Association of Mutual Insurance Companies (NAMIC) and was chairman of both NAMIC and PAMIC's Political Action Committees.
Board of Directors
Members of the Board
John E. Freund III - Secretary
Attorney and Partner
King, Spry, Herman, Freund & Faul, LLC.
Thomas C. Reichl - Vice Chairman
TCR Enterprises, a diversified investment company
William P. Reiss - Treasurer
William P. Reiss, CPA
Frederick G. Rummel - Chairman
Rummel Group, Inc.
Anthony G. Stellar
Stellar Construction Co.
Michael A. Yeager - President/CEO
Mutual Insurance Company of Lehigh County
Mutual Inspection Bureau (MIB)
Claims on insurance policies by the Company
are usually investigated and settled by one of four
adjustment companies(see External Resources). Mr. Yeager
serves as the Company’s claim manager and has
over 30 years of insurance industry claims experience.
He has managed the Company’s claims function for
over 30 years. In his capacity as claims manager Mr.
Yeager review the adjusters’ reports and authorizes
payments in a prompt manner in order to make the claims
process a positive experience for agents and policyholders.
Michael Yeager and staff have over 30 years of experience in both personal and commercial lines. They have experience in rating, underwriting, marketing, and managing both the underwriting and marketing function. In addition,Mr. Yeager is responsible for the supervision and appointment of all independent insurance agents.
Wholly Owned Subsidiary
The Company has a wholly owned subsidiary, Mutual Endeavors(ME), which is licensed as a property casualty insurance agency in the Commonwealth of Pennsylvania and which is valued for financial statement purposes under the equity method of accounting. ME is operated in support of the strategic initiatives of the Company and in this capacity is principally used to provide additional insurance markets for the agents of MICLC. There are no plans at this time for the Company to solicit business directly from the general public; however, Mutual Endeavors will be available to purchase books of existing Lehigh Mutual business from agencies should those agencies decide to move or sell their business or close their operations. As Mutual Endeavors has no employees, it is serviced by the officers and employees of Lehigh Mutual through an expense sharing agreement between the two organizations that allocates costs and expenses.
As a result of the limited number of full-time employees, the Company relies heavily on outside consultants and advisors to provide technical assistance and support. This permits the Company to operate its services and administrative functions more efficiently. In addition, complete or partial outsourcing of selected services occurs, based on need, in order to maintain the high level of competency standards expected in today’s marketplace. The Company has selected, from time to time, the following service providers to assist it in the following areas:
Accounting and Auditing Services
Palmer & Company
40 South 4th Street
Easton, PA 18042
1 Grace Ridge Court
Monkton MD 21111
Integra Claim Service
63 S 7th Street
Gemmill Adjustment Inc.
P.O. Box 6454
Wyomissing, PA 19610
Professional Claims Services, Inc. (PCS)
1621 N. Cedar Crest Blvd., Suite 120
Allentown, PA 18104
Gerald Williams Adjustment Services
215 West Market Street
Scranton, PA 18508
Town and Country Computer Services LLC
3418 Carman Road
Schenectady, NY 12303-5394
Document Imaging Doc-Finity
100 Oakwood Ave, Suite 700
State Collage, PA 16803
Dillon Capital Management
George Foley CIO
1 Hidden Lane
Abbington, PA 19001
Fineman Krekstein and Harris
1735 Market ST
Philadelphia, PA 19103
King, Spry, Herman, Freund, and Faul, LLC
1 Bethlehem Plaza, Suite 700
Belthlehem, PA 18108
Anthony D. Damiano
226 West Market St.
West Chester, PA 19382
Rating Bureau and Statistical Agent
American Association of Insurance Services (AAIS)
1035 South York Road
Bensenville, Ill. 60106
Guy Carpenter and Co., Inc.
3 Logan Square
1717 Arch ST Suite 800
Philadelphia, PA 19103
5915 Stephen’s Crossing
Mechanicsburg, PA 17055
We continue to maintain an open market place for our agents within the confines of our underwriting criteria. Personal lines and specialty commercial lines opportunity abound in the insurance marketplace and we strive to take advantage of them. Our success centers around the commitment by the Board of Directors and staff to provide the finest in services while maintaining affordable insurance to its policyholders and agents. We are committed to continue to reduce all expenses with no apparent service breaks to our agents and policyholders. We continue to be concerned with the medical malpractice lines of business currently written in Pennsylvania and their inclusion in the all other account of the Pennsylvania Insurance Guarantee Association (PIGA) and ultimately their effect on our bottom line. We continue to monitor the political climate in Pennsylvania as it attempts to correct the perceived market place inadequacies.